Common Questions

Wi-Fi Mauritius is a carrier-grade Wi-Fi service offered to the public by Mauritius Telecom.
The project is an initiative of the Ministry of Technology, Communication and Innovation aimed at driving the development of the ICT sector.

It is the best-in-class service designed with the industry’s highest performing equipment for a robust Wi-Fi performance and reliability.

Wi-Fi Mauritius enables all Mauritians to access free of charge the Internet through Wi-Fi in designated public areas.

Yes, there is nothing to pay.

It is currently available at 350 places across Mauritius.

For the list of Wi-Fi Mauritius hotspots, see our coverage map.

You are within the range of a Wi-Fi Mauritius hotspot when you can see the Wi-Fi Mauritius signboard and when you can see ‘Wi-Fi Mauritius’ in the list of available Wi-Fi networks on your Wi-Fi device.

Wi-Fi Mauritius has been designed as a 24/7 service.

However, in some locations, the Wi-Fi may be available only during the official opening hours.

Wi-Fi Mauritius is available to anyone with a valid local mobile number (my.t mobile/Emtel/Chili) and a Wi-Fi enabled device.

Please call us on 8905.
Note: Calls to 8905 are free of charge from all operators.

You need:

• a Wi-Fi enabled device, such as a smartphone, a tablet or a laptop
• a valid local mobile number
• to be within the range of one of the 350 Wi-Fi Mauritius hotspots

1. Turn on Wi-Fi on your device
2. Choose Wi-Fi Mauritius
3. Enter your mobile number.
   You will receive a PIN by SMS.
4. Enter the PIN and click on connect

For more details, go to 'Connect to'

Only one Wi-Fi session per mobile number is allowed on any Wi-Fi enabled device (smartphone, tablet, laptop) at any point in time.

No. You will receive a new PIN every day.

You can get up to 2Mbps download and upload speeds.

Please note that the speed of the Wi-Fi connection varies and may be affected by the number of active users at the hotspot or the distance you are from the Wi-Fi hotspot emitter.

A volume allowance of 250MB, including download and upload traffic, is allowed per day per mobile number (until midnight).

250MB of Internet per day is largely sufficient for any normal Internet user. You can surf the web, check/send emails, watch YouTube, listen to music/online radio, communicate with friends and family via Facebook, Viber, WhatsApp, and much more. An example for a typical usage is as follows:

Peer-to-peer applications and access to illicit and illegal sites have been blocked.

After 30 minutes of inactivity, your session will expire automatically. You can reconnect to the Internet using the same PIN as long as the daily 250MB volume allowance has not been exceeded.

You can continue surfing by subscribing to one of our highly affordable with our mobile internet packages.

For 10 (VAT inclusive), my.t mobile customers can get 30MB of mobile internet for 24 hours. 30 SMS and unlimited facebook access are also included.
To activate, send ‘buy internetday’ to 8684.

To subscribe to other Prepay Mobile Internet packages, click here.
To find out more about our Postpay Mobile Internet packages, click here.

Yes. When you move from one hotspot to another, kindly turn off and turn on your Wi-Fi and reconnect to Wi-Fi Mauritius.

You can use the same PIN as long as the daily 250MB volume allowance has not been exceeded.

Make sure you have followed the steps to connect to the Wi-Fi Mauritius available at the site. If you still encounter problems, call us on 8905.

Calls to 8905 are free of charge for all operators.